My Role
Lead Researcher
Research Methods
Ethnography & In-depth Interviews
Tools
Atlas.ti
Key Findings
Technology may address some of the challenges experienced by refugees, however refugees' mental
models of technology's usefulness differ depending on age, language proficiency, free time, and access to
learning resources.
Implications
Whereas youth were previously the focus of computer & technology education in the refugee population, now
there are more adult learning classes available.
Recommendations included program offerings within the refugee community, the settlement city, local
businesses, and from the UN.