My Role Lead Researcher
Research Methods Ethnography & In-depth Interviews
Tools Atlas.ti
Key Findings Technology may address some of the challenges experienced by refugees, however refugees' mental models of technology's usefulness differ depending on age, language proficiency, free time, and access to learning resources.
Implications Whereas youth were previously the focus of computer & technology education in the refugee population, now there are more adult learning classes available. Recommendations included program offerings within the refugee community, the settlement city, local businesses, and from the UN.